Privacy Policy for youcanpaddle.com
1. Introduction
At youcanpaddle.com (“we,” “us,” or “our”), we respect your right to privacy and are committed to safeguarding the personal data of our website visitors, users, and customers. Your trust is important to us, and we aim to protect your personal information through compliance with applicable privacy laws and best practices, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and secure your personal data while using our website and services.
2. Scope of Policy and Our Role as Data Controller
This Privacy Policy applies to all users and visitors of youcanpaddle.com and governs the processing of personal information provided to or collected by us via our website, direct communications, third-party integrations, or use of our services. For purposes of the GDPR and other applicable data protection laws, youcanpaddle.com is the data controller with respect to your personal data. This means we determine the purposes and means of the processing of your personal information.
3. Categories of Data Processed
We process different types of personal data depending on your interaction with our website and services. These categories include:
a) Usage Data: Includes your browser type and version, IP address, device identifiers, operating system, timestamps of visits, referral source, pages visited, and user navigation paths.
b) Account Data: Includes your full name, email address, mailing address, phone number, and any login credentials or identifiers provided when creating or managing an account.
c) Profile Data: Includes data related to your preferences, user behavior on the site, purchase history, saved items, and responses to surveys or quizzes.
d) Communication Data: Includes any information provided to us through correspondence, such as support requests, inquiries, and responses to emails or contact forms.
e) Technical Data: Includes device identifiers, mobile network data, browser plug-in types and versions, screen resolution, operating system, platform, and other technology on the devices you use to access our services.
f) Transaction Data: Includes order details, payment methods, billing address, delivery address, and transactional information related to your interactions with our products or services (note: we do not store full credit card numbers, and payment processing is handled securely through third-party processors).
g) Preference Data: Includes your communication preferences, marketing and newsletter subscriptions, consent permissions, and interests in particular products or services.
4. Legal Bases for Processing
We process personal data under the following lawful bases:
– Consent: Where you have given us clear permission to process your data for specific purposes (e.g., subscribing to a newsletter).
– Contract: When processing is necessary to perform a contract with you, including facilitating orders and managing your account.
– Legal Obligation: Where we are required to process your data in order to comply with legal obligations.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms (e.g., improving user experience, securing our services).
5. Your Rights
Subject to applicable laws, you have the following rights concerning your personal data:
– Right of Access: You may request confirmation as to whether we process your personal data and a copy of such data.
– Right to Rectification: You may ask us to correct inaccuracies or complete incomplete data.
– Right to Erasure: You may request deletion of your personal data where lawful to do so.
– Right to Restriction: You may request that we restrict the processing of your data under certain conditions.
– Right to Data Portability: You may request that we transfer your data to another controller or provide it to you in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to the processing of your data where we are relying on legitimate interests as the legal basis.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement and maintain appropriate technical and organizational security measures to protect your data, including but not limited to:
– Data encryption in transit and at rest,
– Strict access controls and authentication procedures,
– Secure data backups and disaster recovery protocols,
– Regular staff privacy training and internal data governance measures.
We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your personal data.
7. International Transfers
Your personal information may be transferred to and stored in countries outside your country of residence, including the United States and other jurisdictions where data protection laws may differ. Where such transfers occur, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission or compliance with recognized certifications or frameworks to ensure a comparable level of data protection.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or to comply with statutory or regulatory obligations. We apply the following retention guidelines:
– Usage Data: Retained for up to 24 months for analytics and performance analysis.
– Account and Profile Data: Retained for the duration of your account and up to 6 years thereafter, depending on legal requirements.
– Communication Data: Retained for 3 years following the last contact.
– Transaction Data: Retained for up to 7 years for financial record-keeping.
– Preference Data: Retained until you withdraw consent or opt out.
9. Cookie Policy
youcanpaddle.com uses cookies and similar technologies to enhance user experience and analyze traffic. Types of cookies we use include:
– Essential Cookies: Necessary for basic website functionality, such as navigation and access to secure areas.
– Functional Cookies: Store preferences and selections to personalize your experience.
– Analytics Cookies: Help us understand site usage and improve performance (e.g., Google Analytics).
– Performance Cookies: Measure effectiveness of our content and how users interact with various parts of the site.
10. Cookie Management and Compliance
By using our site, you consent to our use of cookies as outlined above unless you disable them via your browser settings or our cookie management interface. In compliance with GDPR and CCPA:
– EU visitors are given the option to accept or reject non-essential cookies upon first visit.
– California residents may opt out of the sale of personal information and manage cookie preferences via the “Do Not Sell My Personal Information” link, where applicable.
You may withdraw your consent or adjust your cookie preferences at any time through the cookie settings page or directly in your browser.
11. Children’s Privacy
Our services are not directed to or intended for use by individuals under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected information from a child under the age of 13, please contact us at [email protected] and we will take steps to delete such information.
12. Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices, applicable laws, or improvements in our services. Whenever substantial changes are made, we may notify users via email or prominent notice on youcanpaddle.com, if required by law. We encourage users to review this Privacy Policy regularly to remain informed.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Website: https://youcanpaddle.com
We are committed to maintaining compliance with all applicable data privacy laws and best practices. Your privacy is important to us, and we encourage you to reach out with any concerns or questions regarding how your data is handled.